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Responsible Play

Fireglen is a free, entertainment-only platform with no real money and no prizes of monetary value. Even so, we care about healthy play, and we want everyone to enjoy the games in a balanced way. This page explains how to keep play fun and where to get free, confidential help if gambling is ever a concern for you or someone you know.

Play for fun, not escape

  • Treat the games as entertainment, like any other casual game.
  • Take regular breaks and set your own time limits.
  • Play when you're in a good headspace — not to cope with stress, low mood or boredom.
  • Remember there is nothing to win and nothing to lose here. Coins are free and have no value.

Signs it may be time to step back

Because our games look and feel like casino games, it's worth being honest with yourself about your habits. Consider reaching out for support if you notice any of these — here or with real gambling elsewhere:

  • Playing for longer than you intended, or losing track of time.
  • Feeling restless or irritable when you can't play.
  • Using games to avoid problems or difficult feelings.
  • Play affecting your sleep, relationships, work or study.

Free, confidential help in New Zealand

Support is available 24/7, free of charge, and you don't have to give your name.

  • Gambling Helpline — call 0800 654 655 (24/7, free).
  • PGF Group (Problem Gambling Foundation) — call 0800 664 262 for free counselling.
  • Need to Talk? — free call or text 1737 any time to talk with a trained counsellor.
  • Choice Not Chance — information and support at choicenotchance.org.nz.

Taking a break from Fireglen

You're always in control here. To take a break, simply close the site, or clear your browser's local storage to reset everything. If you'd like us to help you take time away, email [email protected].

Keeping it adults-only

This platform is strictly for people aged 18 and over. If you share a device, please use your browser's parental controls to keep games away from anyone underage. See our Age Verification Policy.

More information

The New Zealand Department of Internal Affairs (DIA) regulates gambling in New Zealand and publishes guidance on safer gambling at dia.govt.nz.